The product was an replacement for a wall light purchased 35 years ago. However the Website did not make it clear that the switch, securing ring and the cord toggle were all separate items.
The company were very good at responding to my omission and despatched the securing ring after a brief phone call.
They clearly have customer focus at the forefront of their business.
26 January 2015
Simple replacement of pull switch in bathroom light unit saved buying a new light.
V prompt service too!
Did the job.
11 November 2014
A pull cord switch on a bathroom light fitting failed. The Rapid web-site seemed to have the replacement parts and the online chat facility confirmed this. The parts arrived on time and were easily fitted. It saved having to buy a replacement light fitting.
mainland P&P on all orders over £30 (excludes timed deliveries)