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Welcome to the Help pages. Here you will find a wide range of information that you might find useful as a Rapid customer, from navigating the website to how to return an item.

We have also compiled a list of answers to Frequently Asked Questions which could cover a particular query. If you need any further assistance, please do not hesitate to contact us by telephoning Customer Services on 01206 751166 or emailing

Our series of videos give quick step-by-step guides to online tools and features.

Click on the links below or on the left to view each category.