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Dedicated to “helping you make it”

At Rapid we have been helping people to create great careers for themselves since 1979. We are a growing company with the opportunity for you to make a difference,  and we are ready to reward you for your achievements.

Our working environment rewards people who bring innovation and creativity to their roles, work well with others inside and outside of the organisation and are committed to delivering the highest quality service to our customers. We expect you to embrace our Core Values - having a great attitude, being successful, acting in a professional way and adopting a ‘be better’ mindset. You will benefit from a culture of ongoing professional development with all the advantages of a dynamic, successful organisation. Hear some of our staff’s views on what they enjoy about working for Rapid.

Rapid is an Equal Opportunities employer.

How to find us


Vacancies


Developer

Salary range TBC – dependent upon experience
Full time
Location: Colchester/Remote
Reporting to: Software Development Manager

The Developer works on a programme of continuous development to the company’s websites and other projects, bug fixing, developing solutions to change requests as well as responding to day-to-day user experience issues identified by customers and colleagues.

Candidates will need experience developing web-based eCommerce or line of business applications

Technology skillset required:

  • C#
  • .NET or NET Core
  • Node.js
  • MVC Frontend Web Development (HTML, CSS, SCSS, JavaScript, jQuery)
  • Frontend Framework (Vue.js, Angular or React)

Other desirable skills:

  • SQL
  • Windows Web Servers
  • AWS
  • Jira, Confluence, Bitbucket



Test Developer

Salary range TBC – dependent upon experience
Full time
Location: Colchester/Remote
Reporting to: Software Development Manager

The Test Developer works on a programme of continuous development to the company’s websites and other projects, developing our CI/CD pipelines, designing, and updating automated tests, advising on test planning and procedures. The role would suit either a full-time test developer or a developer wishing to move into test automation.

Candidates will need experience with web-based eCommerce or line of business applications in either a development or test automation role.

Technology skillset required:

  • C#
  • .NET or NET Core
  • Node.js
  • MVC Frontend Web Development (HTML, CSS, SCSS, JavaScript, jQuery)
  • Frontend Framework (Vue.js, Angular or React)
  • A test automation framework. We use Cypress, but other systems will be considered.

Other desirable skills:

  • SQL
  • Windows Web Servers
  • AWS
  • Jira, Confluence, Bitbucket



Business Development Executive (Industry)

Salary range TBC – dependent upon experience
Full time
Location: Office/Hybrid
Reporting to: Senior Business Development Manager

The Industry Business Development Executive (BDE) is an astute and conscientious person who works with care and pride. A passion to learn about the requirements of our Original Equipment Manufacturing (OEM) and Production Manufacturing (PM) customers and the overall Industrial marketplace will be critical, as is an underlying interest in the technologies that will inspire the UK’s manufacturing market.

Rapid’s Industry BDE’s work closely with an Industry Business Development Manager (BDM) and Sales Delivery Executives (SDEs) to deliver profitable growth and business development in respect of assigned accounts (portfolio) within the Manufacturing sector.

Role-Specific Attributes

  • Confidence to proactively deliver a high number of telephone calls consistently and enjoy the customer conversations.
  • Excellent communicating and influencing skills.
  • Strong verbal and numerical reasoning skills.
  • The ability to prioritise a changeable workload and to meet operational deadlines.
  • A flexible, team player, driven by individual and company success.
  • The ability to remain focussed and maintain a consistently enthusiastic approach.
  • Capable of managing multiple sales projects in addition to day to day activity whilst remaining focused.
  • The ability to build valuable relationships quickly and understand how to remain relevant.



Business Development Executive (Education)

Salary range TBC – dependent upon experience
Full time
Location: Office/Hybrid
Reporting to: Senior Business Development Manager

The Education Business Development Executive (BDE) is an astute and conscientious person who works with care and pride. A passion to learn about the requirements of our High education customers, such as Universities, Colleges and research organisations.

Rapid’s Education BDE’s work closely with an Industry Business Development Manager (BDM) and Sales Delivery Executives(SDE’s) to deliver profitable growth and business development in respect of assigned accounts (portfolio) within the Higher and Further Education sector.

Role-Specific Attributes

  • Confidence to proactively deliver a high number of telephone calls consistently and enjoy the customer conversations.
  • Excellent communicating and influencing skills.
  • Strong verbal and numerical reasoning skills.
  • The ability to prioritise a changeable workload and to meet operational deadlines.
  • A flexible, team player, driven by individual and company success.
  • The ability to remain focussed and maintain a consistently enthusiastic approach.
  • Capable of managing multiple sales projects in addition to day to day activity whilst remaining focused.
  • The ability to build valuable relationships quickly and understand how to remain relevant.



Customer Experience Advisor

Salary range TBC – dependent upon experience
Full time
Location: Colchester
Reporting to: Customer Support Manager

The Customer Experience Advisor is responsible for managing excellent communication and interaction between the customer and the company, providing a high quality of customer service which increases the company’s reputation leading to increased sales.

With a range of duties that include processing orders, handling enquiries via incoming calls, updating customer accounts and dealing with correspondence, the Customer Experience Advisor is the front line for customer interaction with Rapid.

Role-Specific Attributes

  • Strong verbal and numerical reasoning skills.
  • Ability to make decisions independently
  • The ability to influence and deliver successfully through others
  • Flexibility and ability work under pressure, multi-task and prioritise tasks with strict deadlines
  • Understanding the needs of the business along with the flexibility to change according to requirements
  • Ability to handle a wide range of activities



Sales Delivery Executive

Salary range TBC – dependent upon experience
Full time
Location: Colchester
Reporting to: Customer Support Manager

The Sales Delivery Executive (SDE) is a confident and effective communicator; driven by building lasting customer relationships and a desire to succeed. Accuracy, attention to detail and the ability to work as part of a team across multiple sectors will be critical, as is the drive to improve sales performance.

Rapid’s SDE’s work closely with the Internal and External Sales Teams, Warehouse Exports and Customer Experience Teams and e-Commerce Manager to deliver an efficient sales support function.

Role-Specific Attributes

  • Confidence to proactively deliver a high number of customer engagements consistently and enjoy the customer conversations
  • Excellent communication and influencing skills
  • Excellent attention to detail, time management and prioritisation skills
  • A flexible, Team Player, driven by individual and corporate success
  • The ability to remain focussed and maintain a consistently enthusiastic approach
  • Capable of managing multiple sales projects in addition to day to day activity
  • A positive and solutions-focussed approach to problem-solving



Warehouse Employee

Salary range TBC – dependent upon experience
Full time
Location: Colchester
Reporting to: Order Works Team Leader

Working as part of the Warehouse Team, this role will be picking and packing orders with the number one priority of ensuring all orders are despatched effectively and efficiently each day.

You will also be responsible for replenishing bins when new stock arrives, using manual handling equipment as required, whilst adhering to FIFO (First in First Out) requirements for picking and storing stock.

Role-Specific Attributes

  • Excellent numerical skills
  • Administration skills
  • Computer literate, including Microsoft Excel and Word skills
  • Initiative, drive and enthusiasm
  • An organised and methodical approach
  • Ability of working to deadlines along with the ability to work on your own initiative



What are our core values?

• Bring energy to the team every day

• Motivate and inspire others with a positive outlook

• Build meaningful relationships with colleagues and contacts

• Address problems in a positive way

• Listen carefully, reflect and think broadly, with agility

• Prioritise own workload and be proactive in the pursuit of goals

• Accountable for own performance delivering business goals over personal gain

• Always set expectations and dependencies and deliver to them

• Contribute to the success of Continuous Improvement (CI) initiatives

• Diligent approach to the detail but not losing sight of the objectives

• Maintain a work/life balance and not be easily distracted

• Always punctual with a professional approach

• Dependable due to reliability, flexibility and integrity

• Exceed both customer and colleagues’ expectations

• Proactively communicate internally to enhance the success of our own common goals

• Take pride in sharing your, or Rapid's success externally

• A high degree of learning ability and drive and ambition to succeed

• Confident and can articulate strengths and development areas

• Listen well to constructive feedback from line manager and give feedback with good intent

• Positive attitude towards shared goals and set challenging personal objectives

• Constantly look for innovative working practices and processes

• Embrace change willingly and actively participate in Continuous Improvement (CI) initiatives

• Belief in the ability for new technology to improve our environment and wellbeing

Here's what some of our team members have to say about working for Rapid...

“I've been working at Rapid for six months and enjoy my work very much. The environment is fast paced, friendly and supportive with opportunities to progress in both the warehouse and sales/support departments” – Steve Short, Warehouse

“Defining Rapid in one word is Teamwork. If it wasn't for the hardworking and efficient colleagues around me then working at Rapid wouldn't be such the pleasure it is! With the determination and support from all employees Rapid wouldn't function at its best.

Having worked at Rapid for nearly 10 years I have seen many changes, but there's one thing for sure, Rapid will continue to strive to do its best!” - Amie Davies, Inbound Sales

Getting to know Rapid's "Core Values"


Core Values

Core Values

Teamwork. Enjoyment. Motivation. Positivity. Just some of the feedback from Rapid's staff who took part in a series of Core Values workshops during the autumn.

The workshops were organised to give employees a greater understanding and appreciation of the company's Core Values - "Great attitude", "Be successful", "In a professional way" and "With a 'Be Better' Mindset" - which were launched earlier in 2017. Each session saw around 12 members of staff from different departments participating in a series of collaborative exercises, with the emphasis very much on fun, teamwork and getting to know each other more.

Staff explored the ideas underlying each of the Core Values, how the attitudes and behaviours could be incorporated into their everyday working lives and how the values shape company culture. Staff were asked to leave feedback on the sessions and their comments reveal how enjoyable and beneficial they found them to be. Aside from a polite 'hello' or 'goodbye', many employees may never have previously spoken to the colleagues they worked with during their session. But they left saying things like "We are not little teams but one big team", "Now I understand what core values mean."

If there were sweets and biscuits involved then they played a useful role!

Denise Bird, Rapid's HR manager and Core Values co-ordinator, said: "I have thoroughly enjoyed these workshops over the past four weeks. It was great to see people from different areas interacting together and getting to know each other better, sharing ideas and discussing what Core Values mean to them."

The Core Values programme will be developed further in 2020. For more information about Rapid's Core Values see the section above.