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Rapid Customer Services A great place to relax Rapid Red Nose Day Rapid Core Values

Dedicated to “helping you make it”

At Rapid we have been helping people to create great careers for themselves since 1979. We are a growing company with the opportunity for you to make a difference,  and we are ready to reward you for your achievements.  New opportunities are available across our business for talented, motivated, customer-focused individuals in roles spread throughout  Product Management, Procurement, Sales and Digital Marketing.

Our working environment rewards people who bring innovation and creativity to their roles, work well with others inside and outside of the organisation and are committed to delivering the highest quality service to our customers. We expect you to embrace our Core Values - having a great attitude, being successful, acting in a professional way and adopting a ‘be better’ mindset. You will benefit from a culture of ongoing professional development with all the advantages of a dynamic, successful organisation. Hear some of our staff’s views on what they enjoy about working for Rapid.

Rapid is an Equal Opportunities employer.

Browse our current vacancies below.

How to find us


Vacancies


IT Technician

Salary range TBC – dependent upon experience
Full Time/Permanent
Location: Colchester
Reporting to: Technology and Process Manager

To support the department in managing the administration of our network, including the Windows environment, backups, telephone system, security and access control. Further duties include collating information with regards to PCI and GDPR compliance.

Role-Specific Attribute

  • Confidence to communicate with all levels of staff calmly and professionally
  • An eagerness to learn and to seek out areas of interest for company and own development. Training is available and encouraged
  • Good experience of Microsoft Windows desktop and server operating systems
  • Experience using Active Directory to manage users and computers


Order Works Team Leader

Salary range TBC – dependent upon experience
Full Time/Permanent
Location: Colchester
Reporting to: Technology and Process Manager

The Order Works Team Leader is responsible for recruiting, training and motivating the Picking, Packing and Export teams. You will also be responsible for the warehouse H&S risk assessments and warehouse training. Other responsibilities include planning, prioritising and delivering our planned and reactive production requirements, whilst complying to processes.

The Order Works Team Leader will directly manage approximately 20 staff and work closely with the Continuous Improvement Manager and Inventory & Kitting supervisor.

Role-Specific Attribute

  • Strong Interpersonal Skills and Emotional Intelligence
  • Demonstrable experience of leading small teams and communications
  • Ability to work at pace with a high attention to detail
  • Experience in delivering training both on the job and in a formal team setting
  • Experience of Manufacturing Process, Production, Distribution or other quality-controlled environments


Warehouse Employee

Salary range TBC – dependent upon experience
Full Time/Permanent
Location: Colchester
Reporting to: Warehouse Management Team

Working as part of the Warehouse Team, picking and packing orders with the number one priority of ensuring all orders are despatched effectively and efficiently each day.

You will also be responsible for replenishing bins when new stock arrives, using manual handling equipment as required, whilst adhering to FIFO (First in First Out) requirements for picking and storing stock.

Role-Specific Attribute

  • Excellent numerical skills
  • Administration skills
  • Computer literate, including Microsoft Excel and Word skills
  • Initiative, drive and enthusiasm
  • An organised and methodical approach
  • Ability of working to deadlines along with the ability to work on your own initiative


Industry Business Development Manager

Salary range TBC – dependent upon experience
Full Time/Permanent
Location: Field based in the West of England
Reporting to: UK Channel Manager

The Industry Business Development Manager (BDM) is a socially adept, conscientious person who works with care and pride. Customer and market awareness is key with a passion for UK Manufacturing and the technological advances which are influencing manufacturing techniques, product specification and buying habits.

Rapid’s ability to move and react quickly to emerging technologies and changing markets means that curiosity, mental agility, courage and the confidence to make and stand by decisions are all vital to success.

BDMs are the senior leaders of our sales strategies and take ownership for all tasks associated with the profitable growth and business development in respect of both sector responsibility and assigned accounts (portfolio) within the UK market.

Role-Specific Attributes

  • Degree educated with breadth and/or depth of sales and marketing experience across the relevant industries, markets or technologies
  • The ability to influence at all levels and create demand
  • Demonstrate a record of successful negotiations and contract delivery
  • A high performer with record of role promotions and additional projects to strengthen experience
  • Experience of eProcurement systems would be of benefit and a current UK Driving Licence is essential


EV Business Development Manager

Salary range TBC – dependent upon experience
Full Time/Permanent
Location: Field based in the UK
Reporting to: EV Technical & Specifications Manager

The EV Business Development Manager (EV BDM) is a socially adept, conscientious person who works with care and pride. Technology and market awareness is key with a passion for sustainability and environmentally friendly initiatives. The Electric Vehicle market is evolving quickly with new opportunities and government policies, and competition in securing a position in this marketplace is high. Rapid’s ability to move and react quickly to these changes gives us an advantage, but brand recognition, existing relationships and cultural barriers to market means that curiosity, mental agility, persistence, courage and the confidence to prioritise, make and stand by decisions are all vital to success.

The EV BDM is a senior role within our EV strategy. You will be working with our EV brand ‘Replenishh’ and will take ownership for all tasks associated with the profitable growth and business development in respect of market wide responsibility within the UK customer base.

Role-Specific Attributes

  • Degree educated with breadth of sales and marketing experience across relevant industries, markets or technologies.
  • The ability to influence at all levels and create demand.
  • Demonstrate a record of successful negotiations and contract delivery within the Electrical Contractor or EV Industry.
  • A high performer with record of role promotions and additional projects to broaden experience.
  • Experience of onboarding partners and supporting the ongoing development of new projects.
  • A current UK Driving Licence is essential.


EV Internal Sales Executive

Salary range TBC – dependent upon experience
Full Time/Permanent
Location: Colchester
Reporting to: EV Technical & Specifications Manager

The EV Internal Sales Executive (EV ISE) is an astute and conscientious person who works with care and pride. A passion to learn about the requirements of the Electrical Vehicle marketplace will be critical, as is an underlying interest in the technologies developing to support the electrification of the UK’s infrastructure.

Rapid’s Sales Executives work closely with the EV Business Development Manager and EV Technical & Specifications Manager to deliver profitable growth of end user EV projects, as well as developing our customer base of Installers and Contractors and associated organisations within the EV sector.

Role-Specific Attributes

  • Degree educated with an aspiration to build a commercial career
  • Experience within the Electrical Wholesale, Contractor or Solar PV/Energy Industries.
  • Strong verbal and numerical reasoning skills
  • Confidence to proactively deliver a high number of telephone calls consistently and enjoy the customer conversations
  • Capable of working managing multiple sales projects in addition to day to day activity whilst remaining focused
  • The ability to build valuable relationships quickly and understand how to remain relevant.
  • A technical aptitude with a drive to learn about innovations and new technical concepts.


Why work for us?


What are our core values?

• Bring energy to the team every day

• Motivate and inspire others with a positive outlook

• Build meaningful relationships with colleagues and contacts

• Address problems in a positive way

• Listen carefully, reflect and think broadly, with agility

• Prioritise own workload and be proactive in the pursuit of goals

• Accountable for own performance delivering business goals over personal gain

• Always set expectations and dependencies and deliver to them

• Diligent approach to the detail butr not losing sight of the objectives

• Maintain a work/life balance and not be easily distracted

• Always punctual with a professional approach

• Dependable due to reiability, flexibility and integrity

• Exceed both customer and colleagues expectations

• Proactively communicate internally to enhance the success of our own common goals

• Take pride in sharing your, or Rapid's success externally

• A high degree of learning ability and drive and ambition to succeed

• Confident and can articulate strengths and development areas

• Listen well to constructive feedback from line manager and give feedback with good intent

• Positive attitude towards shared goals and set challenging personal objectives

• Constantly look for innovative working practices and proccesses

• Belief in the ability for new technology to improve our environment and wellbeing

Here's what some of our team members have to say about working for Rapid...

“I've been working at Rapid for six months and enjoy my work very much. The environment is fast paced, friendly and supportive with opportunities to progress in both the warehouse and sales/support departments” – Steve Short, Warehouse

“Defining Rapid in one word is Teamwork. If it wasn't for the hardworking and efficient colleagues around me then working at Rapid wouldn't be such the pleasure it is! With the determination and support from all employees Rapid wouldn't function at its best.

Having worked at Rapid for nearly 10 years I have seen many changes, but there's one thing for sure, Rapid will continue to strive to do its best!” - Amie Davies, Inbound Sales

Getting to know Rapid's "Core Values"


Core Values

Core Values

Teamwork. Enjoyment. Motivation. Positivity. Just some of the feedback from Rapid's staff who took part in a series of Core Values workshops during the autumn.

The workshops were organised to give employees a greater understanding and appreciation of the company's Core Values - "Great attitude", "Be successful", "In a professional way" and "With a 'Be Better' Mindset" - which were launched earlier in 2017. Each session saw around 12 members of staff from different departments participating in a series of collaborative exercises, with the emphasis very much on fun, teamwork and getting to know each other more.

Staff explored the ideas underlying each of the Core Values, how the attitudes and behaviours could be incorporated into their everyday working lives and how the values shape company culture. Staff were asked to leave feedback on the sessions and their comments reveal how enjoyable and beneficial they found them to be. Aside from a polite 'hello' or 'goodbye', many employees may never have previously spoken to the colleagues they worked with during their session. But they left saying things like "We are not little teams but one big team", "Now I understand what core values mean."

If there were sweets and biscuits involved then they played a useful role!

Denise Bird, Rapid's HR manager and Core Values co-ordinator, said: "I have thoroughly enjoyed these workshops over the past four weeks. It was great to see people from different areas interacting together and getting to know each other better, sharing ideas and discussing what Core Values mean to them."

The Core Values programme will be developed further in 2019. For more information about Rapid's Core Values see the section above.