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Dedicated to “helping you make it”

At Rapid we have been helping people to create great careers for themselves since 1979. We are a growing company with the opportunity for you to make a difference,  and we are ready to reward you for your achievements.

Our working environment rewards people who bring innovation and creativity to their roles, work well with others inside and outside of the organisation and are committed to delivering the highest quality service to our customers. We expect you to embrace our Core Values - having a great attitude, being successful, acting in a professional way and adopting a ‘be better’ mindset. You will benefit from a culture of ongoing professional development with all the advantages of a dynamic, successful organisation. Hear some of our staff’s views on what they enjoy about working for Rapid.

Rapid is an Equal Opportunities employer.

How to find us

Latest Vacancies

To find out more click on a vacancy listing:

Sales Delivery Executive (Education)

Inventory Controller (12 months Fixed Term Contract)

Technical Author

Business Development Executive (Industry)

Industry Business Development Manager

Customer Experience Advisor

Warehouse Employee



You can apply either by downloading an application form here, or by emailing your C.V to: recruitment@rapidonline.com

If you would like to be considered for any positions that may become available, you can apply either by downloading an application form here, or by emailing your C.V to: recruitment@rapidonline.com


Vacancies


Sales Delivery Executive (Education)

Salary range TBC – dependent upon experience
Full time
Location: Colchester
Reporting to: Sales Delivery Manager

We have an opening for a Sales Delivery Executive (Education) within our Sales Team to deliver an efficient sales support service to our sales function across the Education Sector. Providing administrative support to Business Development Managers (BDM’s), Business Development Executives (BDE’s), Education Buyers and the Sales Delivery Manager, you will also take part in activities that enhance the sales process for both the sales teams and the customer.

Role-Specific Attributes

  • Confidence to proactively deliver a high number of customer engagements consistently and enjoy the customer conversations
  • Excellent communication and influencing skills
  • Excellent attention to detail, time management and prioritisation skills
  • A flexible, Team Player, driven by individual and corporate success
  • The ability to remain focussed and maintain a consistently enthusiastic approach
  • Capable of managing multiple sales projects in addition to day to day activity
  • A positive and solutions-focussed approach to problem-solving
  • Underlying interest in and/or experience of the education sector in a work environment



Inventory Controller (12 months Fixed Term Contract)

Salary range TBC – dependent upon experience
12 months Fixed Term Contract
Location: Colchester
Reporting to: Inventory Controller Team Leader

In this role you will be working as part of the Inventory Control Team to ensure continuous stock availability through replenishment of sales for circa 10k lines, ensuring optimum stock levels are maintained. You will be responsible for analysing sales data and reports to replenish inventory as required, controlling carriage charges from suppliers. You will also be responsible for ensuring cost price changes are agreed with buyers and signed off once first level price negotiation and benchmarking has been achieved. There will be an element of resolving invoice queries along with the preparation of reports and analysis as required by the business.

Role-Specific Attributes

  • Accuracy
  • Strong verbal and numerical reasoning skills
  • Ability to handle large volumes of transactions
  • Ability to work under pressure, multi-task and prioritise tasks with strict deadlines
  • Understand the needs of the business along with the flexibility to change according to requirements



Technical Author

Salary range TBC – dependent upon experience
Full time
Location: Colchester
Reporting to: Technical Manager

Working as part of the Technical Team, the Technical Author works closely with Product Managers, Buyers, Technical Support and Marketing to create accurate standardised text for online and offline use. In this role you will take responsibility for the quality and content of our products, modules, and datasheets. Supporting and leading process improvements to ensure our NPI process is as efficient as possible.

Role-Specific Attributes

  • To have wide ranging technical and product knowledge
  • Ability to manage and manipulate data (Microsoft Excel)
  • High standard of grammar and terminology
  • Accuracy
  • Strong verbal and numerical reasoning skills
  • Ability to work under pressure, multi-task and prioritise tasks with strict deadlines
  • Understand the needs of the business along with the flexibility to change according to requirements



Business Development Executive (Industry)

Salary range TBC – dependent upon experience
Full time
Location: Colchester
Reporting to: Sales Delivery Manager

The Industry Business Development Executive (BDE) works as part of the Sales Delivery Team and is responsible for achieving revenue and profit targets for the defined portfolio of customers in line with the targets set by the company. A passion to learn about the requirements of our Original Equipment Manufacturing (OEM) and Production Manufacturing (PM) customers and the overall industrial marketplace will be critical. Industry BDE’s work closely with an Industry Business Development Manager (BDM) and Internal Sales Executives (ISE’s) to deliver profitable growth and business development in respect of assigned accounts (portfolio) within the Manufacturing sector.

Role-Specific Attributes

  • Confidence to proactively deliver a high number of telephone calls consistently and enjoy the customer conversations.
  • Excellent communication and influencing skills.
  • Strong verbal and numerical reasoning skills.
  • The ability to prioritise a changeable workload and to meet operational deadlines.
  • A flexible, team player, driven by individual and corporate success.
  • The ability to remain focussed and maintain a consistently enthusiastic approach.
  • Capable of managing multiple sales projects in addition to day to day activity whilst remaining focused.
  • The ability to build valuable relationships quickly and understand how to remain relevant.



Industry Business Development Manager

Salary range TBC – dependent upon experience
Full time
Location: South East
Reporting to: Sales & Marketing Director

The Industry Business Development Manager (BDM) role is field/home based and covers customers based within the South East area. The Industry BDM role gives ultimate responsibility for the creation and delivery of a sales activity plan for the accounts within the portfolio and ensures growth of revenue and profit delivered in line with the targets set by the company. Customer, market and technical awareness is key with a passion for UK Manufacturing and the technological advances which are influencing manufacturing techniques, product specification and buying habits.

Role-Specific Attributes

  • Degree educated with breadth and/or depth of technical, sales and marketing experience across the relevant industries, markets or technologies
  • The ability to infl uence at all levels and create demand
  • Demonstrate a record of successful negotiations and contract delivery
  • A high performer with record of role promotions and additional projects to strengthen experience
  • Experience of eProcurement systems would be of benefit and a current UK Driving Licence is essential



Customer Experience Advisor

Salary range TBC – dependent upon experience
Full time
Location: Colchester
Reporting to: Customer Support Manager

Working as part of the Customer Support Team, the Customer Experience Advisor is the front line for customer interaction with Rapid. With a range of duties that include processing orders, handling enquiries via incoming calls, updating customer accounts and dealing with correspondence, the Customer Experience Advisor is responsible for managing excellent communication and interaction between the customer and the company, proving a high quality of customer service which increased the company’s reputation leading to increased sales.

Role-Specific Attributes

  • Strong verbal and numerical reasoning skills
  • Ability to make decisions independently
  • The ability to influence and deliver successfully through others
  • Flexibility and ability work under pressure, multi-task and prioritise tasks with strict deadlines
  • Understanding the needs of the business along with the flexibility to change according to requirements
  • Ability to handle a wide range of activities



Warehouse Employee

Salary range TBC – dependent upon experience
Full time
Location: Colchester
Reporting to: Order Works Team Leader

Working as part of the Warehouse Team, this role will be picking and packing orders with the number one priority of ensuring all orders are despatched effectively and efficiently each day.

You will also be responsible for replenishing bins when new stock arrives, using manual handling equipment as required, whilst adhering to FIFO (First in First Out) requirements for picking and storing stock.

Role-Specific Attributes

  • Excellent numerical skills
  • Administration skills
  • Computer literate, including Microsoft Excel and Word skills
  • Initiative, drive and enthusiasm
  • An organised and methodical approach
  • Ability of working to deadlines along with the ability to work on your own initiative



What are our core values?

• Bring energy to the team every day

• Motivate and inspire others with a positive outlook

• Build meaningful relationships with colleagues and contacts

• Address problems in a positive way

• Listen carefully, reflect and think broadly, with agility

• Prioritise own workload and be proactive in the pursuit of goals

• Accountable for own performance delivering business goals over personal gain

• Always set expectations and dependencies and deliver to them

• Contribute to the success of Continuous Improvement (CI) initiatives

• Diligent approach to the detail but not losing sight of the objectives

• Maintain a work/life balance and not be easily distracted

• Always punctual with a professional approach

• Dependable due to reliability, flexibility and integrity

• Exceed both customer and colleagues’ expectations

• Proactively communicate internally to enhance the success of our own common goals

• Take pride in sharing your, or Rapid's success externally

• A high degree of learning ability and drive and ambition to succeed

• Confident and can articulate strengths and development areas

• Listen well to constructive feedback from line manager and give feedback with good intent

• Positive attitude towards shared goals and set challenging personal objectives

• Constantly look for innovative working practices and processes

• Embrace change willingly and actively participate in Continuous Improvement (CI) initiatives

• Belief in the ability for new technology to improve our environment and wellbeing

Here's what some of our team members have to say about working for Rapid...

“I've been working at Rapid for six months and enjoy my work very much. The environment is fast paced, friendly and supportive with opportunities to progress in both the warehouse and sales/support departments” – Steve Short, Warehouse

“Defining Rapid in one word is Teamwork. If it wasn't for the hardworking and efficient colleagues around me then working at Rapid wouldn't be such the pleasure it is! With the determination and support from all employees Rapid wouldn't function at its best.

Having worked at Rapid for nearly 10 years I have seen many changes, but there's one thing for sure, Rapid will continue to strive to do its best!” - Amie Davies, Inbound Sales

Getting to know Rapid's "Core Values"


Core Values

Core Values

Teamwork. Enjoyment. Motivation. Positivity. Just some of the feedback from Rapid's staff who took part in a series of Core Values workshops during the autumn.

The workshops were organised to give employees a greater understanding and appreciation of the company's Core Values - "Great attitude", "Be successful", "In a professional way" and "With a 'Be Better' Mindset" - which were launched earlier in 2017. Each session saw around 12 members of staff from different departments participating in a series of collaborative exercises, with the emphasis very much on fun, teamwork and getting to know each other more.

Staff explored the ideas underlying each of the Core Values, how the attitudes and behaviours could be incorporated into their everyday working lives and how the values shape company culture. Staff were asked to leave feedback on the sessions and their comments reveal how enjoyable and beneficial they found them to be. Aside from a polite 'hello' or 'goodbye', many employees may never have previously spoken to the colleagues they worked with during their session. But they left saying things like "We are not little teams but one big team", "Now I understand what core values mean."

If there were sweets and biscuits involved then they played a useful role!

Denise Bird, Rapid's HR manager and Core Values co-ordinator, said: "I have thoroughly enjoyed these workshops over the past four weeks. It was great to see people from different areas interacting together and getting to know each other better, sharing ideas and discussing what Core Values mean to them."

The Core Values programme will be developed further in 2020. For more information about Rapid's Core Values see the section above.