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Dedicated to “helping you make it”

At Rapid we have been helping people to create great careers for themselves since 1979. We are a growing company with the opportunity for you to make a difference,  and we are ready to reward you for your achievements.  New opportunities are available across our business for talented, motivated, customer-focused individuals in roles spread throughout  Product Management, Procurement, Sales and Digital Marketing.

Our working environment rewards people who bring innovation and creativity to their roles, work well with others inside and outside of the organisation and are committed to delivering the highest quality service to our customers. We expect you to embrace our Core Values - having a great attitude, being successful, acting in a professional way and adopting a ‘be better’ mindset. You will benefit from a culture of ongoing professional development with all the advantages of a dynamic, successful organisation. Hear some of our staff’s views on what they enjoy about working for Rapid.

Rapid is an Equal Opportunities employer.

Browse our current vacancies below.

How to find us


Vacancies


Content Writer

Salary range TBC – dependent upon experience
Full Time/Permanent
Location: Colchester
Reporting to: Marketing Manager

The Marketing department is excited to be expanding its content writing functionality with an additional Content Writer role. This role, working closely with the existing Content Writer, will have overall responsibility for all written aspects of the company’s offline and online marketing.

You will be crafting clear and engaging technical content to a variety of target audiences. This content is a key arm of our marketing strategy, helping us reach customers via email, print and social media channels, as well as from organic search.

Role-Specific Attributes

  • Outstanding written communication. With the ability to write engaging content
  • 1 + years’ experience writing technical content
  • Capable of managing multiple projects in addition to day to day transactions
  • Excellent proof-reading skills
  • A high degree of learning ability and emotional intelligence
  • Ability to influence internal and external stakeholders
  • Ideally have interest in our key markets, engineering, education, EV charging


Customer Experience Advisor

Salary range TBC – dependent upon experience
Full Time/Permanent
Location: Colchester
Reporting to: Customer Experience Manager

Working as part of the Customer Experience Team you will be responsible for managing and organising interaction between a customer and the organisation throughout the customer lifecycle.

Along with a wide range of duties, you will be answering incoming calls as the first line of contact to the business, processing both telephone and off line orders with speed and accuracy, handling and resolving customer queries, stock enquiries and issues.

The Customer Experience Adviser is the front line for customer interaction with Rapid, therefore strong verbal and written communication skills are essential for this role.

Role-Specific Attributes

  • Strong verbal and numerical reasoning skills
  • Ability to influence and delivery successfully through others
  • Ability to make decisions independently
  • Ability to work under pressure, multi-task and prioritise tasks
  • Ability to handle a wide range of activities


Internal Sales Executive

Salary range TBC – dependent upon experience
Full Time/Permanent
Location: Colchester
Reporting to: Internal Sales Manager

Working as part of the Internal Sales Team you will be responsible for achieving revenue and profit targets through promotion of agreed campaigns and development of lapsed customer accounts.

Rapid’s Internal Sales Executives work closely with the Sales, Procurement and Marketing Teams to deliver profitable growth and business development through targeted campaigns and the management of lapsed accounts.

Role-Specific Attributes

  • To act as a Brand Ambassador for Rapid, actively promoting campaigns and sales strategies
  • Responsibility for driving sales revenue and gross margin through warm leads
  • Increasing the number of active contacts across the portfolio of customers
  • Seek out future project opportunities and generate leads for the Internal and External sales teams
  • Promote channel shift and eCommerce opportunities


Business Development Executive

Salary range TBC – dependent upon experience
Full Time/Permanent
Location: Colchester
Reporting to: Internal Sales Manager

The Education Business Development Executive is responsible for achieving revenue and profit targets for the defined portfolio of educational establishments in line with the targets set by the company.

You will be working closely with the Business Development Managers and the wider Sales Team to deliver profitable growth and business development in respect of assigned accounts (portfolio) within the Education sector (e.g. schools, colleges and universities).

Role-Specific Attributes

  • Ownership and development of sustainable and trusted relationships with the education customers within the portfolio
  • Responsibility for driving sales revenue and gross margin performance of the portfolio
  • Increase the number of active contacts within each establishment within the portfolio
  • Seek out large scale project opportunities and work closely with the Education Team and BDM to deliver these projects
  • Work with the Education BDM and IT Department to implement eProcurement systems within educational establishments and maximise revenue through the channel by training users to use these systems effectively


Pricing and Market Analyst

Salary range TBC – dependent upon experience
Full Time/Permanent
Location: Colchester
Reporting to: Procurement Manager

Working as part of the Procurement team, the Pricing and Market Analyst creates, develops and leads pricing strategies across all the company’s product portfolios. You will be working with Product Managers to deliver required results, focusing on improving margin and profits. You will also develop our current pricing software further in order to improve its suitability for the business.

Role-Specific Attributes

  • Accuracy
  • Strong verbal and numerical reasoning skills
  • Ability to work under pressure, multi-tasks and prioritise tasks with strict deadlines
  • Understand the needs of the business along with the flexibility to change according to requirements


EMECH Product Manager

Salary range TBC – dependent upon experience
Full Time/Permanent
Location: Colchester
Reporting to: Procurement Manager

Working as part of the Procurement Team the EMECH Product Manager will have overall responsibility for the performance of our Electrical Mechanical (EMECH) product defined portfolio and strategy, taking ownership for all tasks associated with the profitable grown and range development.

You will have strong awareness and technical knowledge of EMECH products together with brand strengths and weaknesses, supply chains and customer bases. You will also be totally passionate about driving high sales, profit and customer satisfaction, along with a passion for the technologies that will inspire Rapid customers of the future through the wide business market.

Role-Specific Attributes

  • Depth of sales, marketing and product management experience across the relevant industries, markets or technologies
  • A high degree of learning ability and emotional intelligence
  • Capable of managing multiple projects in addition to day to day transactions
  • Ability to influence internal and external stakeholders


What are our core values?

• Bring energy to the team every day

• Motivate and inspire others with a positive outlook

• Build meaningful relationships with colleagues and contacts

• Address problems in a positive way

• Listen carefully, reflect and think broadly, with agility

• Prioritise own workload and be proactive in the pursuit of goals

• Accountable for own performance delivering business goals over personal gain

• Always set expectations and dependencies and deliver to them

• Diligent approach to the detail butr not losing sight of the objectives

• Maintain a work/life balance and not be easily distracted

• Always punctual with a professional approach

• Dependable due to reiability, flexibility and integrity

• Exceed both customer and colleagues expectations

• Proactively communicate internally to enhance the success of our own common goals

• Take pride in sharing your, or Rapid's success externally

• A high degree of learning ability and drive and ambition to succeed

• Confident and can articulate strengths and development areas

• Listen well to constructive feedback from line manager and give feedback with good intent

• Positive attitude towards shared goals and set challenging personal objectives

• Constantly look for innovative working practices and proccesses

• Belief in the ability for new technology to improve our environment and wellbeing

Here's what some of our team members have to say about working for Rapid...

“I've been working at Rapid for six months and enjoy my work very much. The environment is fast paced, friendly and supportive with opportunities to progress in both the warehouse and sales/support departments” – Steve Short, Warehouse

“Defining Rapid in one word is Teamwork. If it wasn't for the hardworking and efficient colleagues around me then working at Rapid wouldn't be such the pleasure it is! With the determination and support from all employees Rapid wouldn't function at its best.

Having worked at Rapid for nearly 10 years I have seen many changes, but there's one thing for sure, Rapid will continue to strive to do its best!” - Amie Davies, Inbound Sales

Getting to know Rapid's "Core Values"


Core Values

Core Values

Teamwork. Enjoyment. Motivation. Positivity. Just some of the feedback from Rapid's staff who took part in a series of Core Values workshops during the autumn.

The workshops were organised to give employees a greater understanding and appreciation of the company's Core Values - "Great attitude", "Be successful", "In a professional way" and "With a 'Be Better' Mindset" - which were launched earlier in 2017. Each session saw around 12 members of staff from different departments participating in a series of collaborative exercises, with the emphasis very much on fun, teamwork and getting to know each other more.

Staff explored the ideas underlying each of the Core Values, how the attitudes and behaviours could be incorporated into their everyday working lives and how the values shape company culture. Staff were asked to leave feedback on the sessions and their comments reveal how enjoyable and beneficial they found them to be. Aside from a polite 'hello' or 'goodbye', many employees may never have previously spoken to the colleagues they worked with during their session. But they left saying things like "We are not little teams but one big team", "Now I understand what core values mean."

If there were sweets and biscuits involved then they played a useful role!

Denise Bird, Rapid's HR manager and Core Values co-ordinator, said: "I have thoroughly enjoyed these workshops over the past four weeks. It was great to see people from different areas interacting together and getting to know each other better, sharing ideas and discussing what Core Values mean to them."

The Core Values programme will be developed further in 2019. For more information about Rapid's Core Values see the section above.