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Making A Complaint

We pride ourselves on our high standards so if we have fallen short in any way you have every right to tell us. Your feedback is very important to Rapid and helps us to improve our services.

Please contact us via any of the methods below:

Live chat
Email us
Fill out the webform

We will acknowledge your complaint within 24 hours of receiving it and advise who will respond to you.

For full details of our complaints policy, please click here.