5.1 We shall despatch your Goods by First Class post or carrier to UK based customers (for Export see Clause 6). Goods are normally despatched on the day of receipt of order. UK Mainland postage and packing, for orders placed under £30.00 (excl. VAT) through all sales channels (website, telephone, fax, email, post) is charged at £5.00 (plus VAT). All orders over £30.00 (excl. VAT) are processed, packed and delivered free of charge to UK Mainland addresses, unless they are over 70kg in weight, in which an exceptional delivery charge of £55 (plus VAT) will be incurred. Please note that our carriers deliver anytime between 7 am - 8 pm unless specialist carrier delivery (see Clause 5.2) is selected. The 7 am earliest delivery time still applies in this case.
5.2. Specialist carrier delivery normally ensures next day delivery of the Goods, if the order is placed before 5pm Monday to Friday. Saturdays, Sundays and UK Bank Holidays are not considered working days by our carrier. Orders placed before 5pm on Saturday will be delivered the following Tuesday.
Exceptions to next day delivery service
There are a few UK addresses, usually in remote locations, where unfortunately we cannot offer a next day delivery service. If you have bought an item, after 4pm, with the next day delivery service but live at one of the following postcodes please allow some extra time for delivery - all orders should arrive within 3 days of leaving the warehouse.
AB23, AB31, AB32, AB33, AB35, AB37, AB38, AB39, AB41, AB42, AB43, AB44, AB45, AB51, AB52, AB53, AB54, AB55, AB56, BD24, BT1, BT10, BT11, BT12, BT13, BT14, BT15, BT16, BT17, BT18, BT19, BT2, BT20, BT21, BT22, BT23, BT24, BT25, BT26, BT27, BT28, BT29, BT3, BT30, BT31, BT32, BT33, BT34, BT35, BT36, BT37, BT38, BT39, BT4, BT40, BT41, BT42, BT43, BT44, BT45, BT46, BT47, BT48, BT49, BT5, BT51, BT52, BT53, BT54, BT55, BT56, BT57, BT6, BT60, BT61, BT62, BT63, BT64, BT65, BT66, BT67, BT68, BT69, BT7, BT70, BT71, BT74, BT75, BT76, BT77, BT78, BT79, BT8, BT80, BT81, BT82, BT9, BT92, BT93, BT94, CA10, CA11, CA21, CA22, CA5, CA6, CA7, CA8, CA9, DD6, DD9, DG13, DG2, DG3, DG4, DG7, DG9, EH34, EH35, EH36, EH41, FK14, FK17, FK18, FK19, FK20, FK21, FK8, GY1, GY10, GY2, GY3, GY4, GY5, GY6, GY7, GY8, GY9, HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IM1, IM2, IM3, IM4, IM5, IM6, IM7, IM8, IM9, IM99, IV1, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV2, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV3, IV30, IV31, IV32, IV36, IV4, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV5, IV51, IV52, IV53, IV54, IV55, IV56, IV6, IV63, IV7, IV8, IV9, JE1, JE2, JE3, JE4, KA18, KA27, KA28, KW1, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, KW2, KW3, KW5, KW6, KW7, KW8, KW9, KY10, KY13, KY9, LA2, NE66, NE67, NE69, NE70, NE71, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, PH10, PH11, PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH3, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH4, PH40, PH41, PH42, PH43, PH44, PH49, PH50, PH8, PH9, TD10, TD11, TD13, TD15, TD2, TD3, TD4, TD5, TD7, TD9, TN6, TN7, ZE1, ZE2, ZE3.
5.3. The charges for our next working day delivery service are (UK mainland only):
||Delivery time (Monday to Friday)
| £7.95 +VAT
|| Next day before 6pm
| £14.95 +VAT
|| Next day before 12 noon
5.4. Saturday deliveries can be arranged on request. Prices for such deliveries shall be quoted by us at the time we accept your order. This is not always possible to some customers as not all UK mail depots work Saturdays.
5.5. Time for delivery shall not be of the essence.
5.6. We shall be under no liability whatsoever for any delay in delivery or a failure to deliver or the consequence resulting from such delay or failure that is caused by an event outside our control in accordance with Clause 14.5 or your failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods. We will let you know if we become aware of an unexpected delay and will arrange a new delivery date with you.
5.7. If you fail to take delivery of your order on the agreed date, then we will store the Goods until delivery takes place and may charge you a reasonable sum to cover any redelivery expenses incurred by us.
5.8. In the rare event that we are prevented or fail to deliver the Goods, our liability (and your sole and exclusive remedy) for such non-delivery will be limited to us replacing the Goods within a reasonable time or refunding the price paid by you in respect of such Goods.
5.9. Notwithstanding Clause 7.1, it is your responsibility to check that the Goods delivered are in full working order before they are included in any other product or part or are sold onto a third party. We make no warranty or representation that the Goods are made for any particular purpose and are under no liability whatsoever if the Goods purchased by you do not fit the purposes for which you purchased them for.
5.10. Each delivery of the Goods shall be accompanied by a delivery note detailing the order specification.