This site uses cookies to deliver our services and provide a basic level of website functionality. The four different types of cookies are: Strictly Necessary cookies, Functionality cookies, Performance cookies and Advertising cookies. By checking the box and clicking the button below, you are informing Rapid Electronics Ltd that you agree to the use of these cookies as detailed in our Privacy Policy.

Industry Schools FE/HE Site: Industry Site: Schools Site: FE/HE Site: Mobile
We’re open for business: Rapid remains operational but, due to taking all necessary precautions to protect staff, our capacity to despatch on the same day may at times be temporarily reduced. Please click here for more information.

Get in touch

To contact us (via email) with any queries, comments or feedback on this site, please complete the contact form. Please note that we require at least a name and email address to get back to you.

If you have a general query you might find the answer in our FAQs:

Your query

Who would you like to contact?


The personal data submitted within this form – title, forename, surname and email address (mandatory), telephone number (optional) – will be used to ensure Rapid can contact you with a response to your enquiry. It will not be used for marketing purposes. A copy of this data will be held on file online on a secure UK server for a period of 12 months or until the resolution of your enquiry, whichever is the later. You have the right to contact us to request this data to be erased at any time.

Customer Experience (orderline)

customer.experience@rapidonline.com

(Between 8.00am and 5.00pm, Monday to Friday)

Customer Services

customer.services@rapidonline.com

(Between 8.00am and 6.00pm, Monday to Friday)

Contact our customer services team to Return an Item / Report a fault / Missing Items

Technical Support

tech@rapidonline.com

(Between 8.00am and 5.30pm, Monday to Friday)

Accounts Enquiries

(Between 9.00am and 5.30pm, Monday to Friday)

Trade Counter (Colchester)

tradecounter@rapidonline.com

The Trade Counter is closed until further notice due to the coronavirus emergency