Get in touch
To contact us (via email) with any queries, comments or feedback on this site, please complete the form below. Please note that we require at least a name and email address to get back to you.
Alternatively, if you have a general query you might find the answer in our FAQs below.
Common Questions
Alternatively, you may find the answer to your question in our Help Centre.
Trade Counter (Colchester)
01206 838008 | tradecounter@rapidonline.com
(Between 7.30am and 6.00pm, Monday to Friday, 9.00am to 5.00pm Saturday)
Accounts Enquiries
01206 838001
(Between 9.00am and 5.30pm, Monday to Friday)
Trade Counter Opening Times
Our opening times are as follows:
| Opening Times | |
| Mon – Fri: | 7:30am – 6:00pm |
| Saturday: | 9:00am – 5:00pm |
| Bank Holidays*: | 10:00am – 2:00pm |
Orderline
01206 751166
Fax: 01206 751188
(Between 8.00am and 7.00pm, Monday to Friday, 9.00am to 5.00pm Saturday)
Technical Support
01206 835566
(Between 8.00am and 5.30pm, Monday to Friday)
Customer Services
01206 835588
customer.services@rapidonline.com
(Between 8.00am and 7.00pm, Monday to Friday)
Contact our customer services team to Return an Item / Report a fault / Missing Items
General Enquiries
For general enquiries please use the form below:
How to Find Us
We are just 2 minutes from Junction 28 on the A12