We’re excited to announce major upgrades to Rapid’s online quoting experience will be launching very soon - marking the biggest enhancement we’ve released so far. These improvements make requesting, amending and accepting quotes faster, smoother and far more self‑sufficient for every customer.
Upcoming key enhancements
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Request more complex quotes online — no need to contact the quoting team
We know the previous quoting system had limitations. Our upgraded tool now allows you to submit more detailed, complex quote requests directly online, helping you complete the entire process far more efficiently.
✔
Amend your quote in real time
You can now update and adjust your quote instantly — including changing quantities — without needing a new quote. The same quote updates automatically the moment you make a change.
✔
Accept your quotes online automatically
No delays, no back‑and‑forth. Once you’re happy with your quote, you can approve it instantly online and move straight to ordering.
Main benefits
- A much faster process for requesting, amending and accepting quotes
- Increased self‑sufficiency — complete your full quoting journey without needing to speak to our team
- Reduced admin and turnaround time, helping you keep projects moving without interruption
Seamless order tracking after you accept your quote
When this update goes live, you’ll have full visibility of every order linked to your accepted quote through our improved Order Tracking system — giving you clearer insight and easier project management.
And of course, if you ever get stuck, need help with a highly specific quote, or prefer to talk to a real person, our Customer Service team is always here to support you.
Request quote now
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