EXPORT & OVERSEAS DESPATCH SERVICES

Here at Rapid we pride ourselves on our fast shipping times and the personal service we offer export customers - before, during and after your order has been placed. So whether you are based overseas or are ordering goods from the UK to be sent to an international address, you can rely on Rapid! Tel: +44 (0)1206 835577 (UK business hours Mon-Fri 0900-1730 GMT)

Fast international
delivery

How much does
shipping cost?

Additional
services

Contact our
Export team

What our customers are saying

‘Thanks very much for my recent order. I placed it via the Web just before midnight on Friday, here in Daylesford, Victoria, Australia. At 8AM Wednesday the package was delivered by Australia Post, who do DHL's deliveries. So 4.3 days, half of them over the weekend, from the UK to a country town in Australia - Rapid indeed!’ Robin, Australia

‘My package was waiting for me when I got home from work today. Excellent service, I got this quicker that I can get post from Western Australia (4 days). Thank you for a most positive experience’ Michael Linahan, Australia

‘I just wanted to say thank you. I've had a lot of trouble trying to find these bins and the dividers that go with them. You're the only company that has them routinely in stock and they get here really fast, much faster than most companies here in America’ Kylie, Module Master, USA

‘I just received my order and I would like to thank you very much for you consistency, professionalism and never giving up until my order was delivered. Great job Paul - I wish there were more people like you!’ Dr Jorge Suarez-Menendez, Mesua, USA

Fast international delivery

We will ship your items quickly and efficiently using trusted international carriers. Customers also have the option of using a courier of their own choice. Please contact us before you order for details.

All orders are despatched via our international courier DHL. Please see the table below for average DHL shipping times:

Europe	1-2 working days
Americas	1-2 working days
Middle East	2-3 working days
Asia/Australasia	3-4 working days

Orders will be despatched on the same day if every item in the order is in stock, payment has been received and the order is placed before 3pm GMT on a UK working day
Orders being despatched outside the UK will be made in one shipment. If orders contain items that are not currently in stock, the order will not be despatched until all items are ready to be shipped. In some circumstances we may be able to release shipments individually, but shipping costs will be higher than our standard service. Please contact us for more information.

How much does shipping cost?

The exact cost of shipping your order will depend on the size and weight of your goods and the country of destination
To find out your shipping cost, simply place the items you require in your shopping basket online and enter your delivery address details. The shipping cost will be calculated before you commit to the order
Orders over 70kg will be sent via pallet

Additional services

We accept all forms of payment, e.g: BACs, PayPal (GBP) or Card payment
Country of origin information
Full export documentation including HSS number if required
Secure packaging of your order that meets international shipping standards
Quotation service available

Our Export team are ready to help with any questions or special requirements you have about ordering from Rapid. Alternatively, our handy Help page contains a wealth of useful information for customers ordering from – or sending goods – overseas.

Contact our Export team - for quotations and all other enquiries

(UK business hours Mon-Fri 0900-1730 GMT)

Email: exports@rapidonline.com

You can also contact us through our Live Chat service online:

Some restrictions apply to Export customers and those sending goods overseas

Some items are unavailable for export – for a full list click here. Only in exceptional circumstances, where an agreement can be made with your courier and end customer, may it be possible to ship these items
PayPal is now available as a payment method to Export customers (ie. customers with an overseas invoice address) using our standard online ordering service. This option is only available when selecting GBP as your currency.
For customers based overseas placing orders over £/$/€ 1000 on the website, payment is by bank transfer. Your order will not be despatched until payment has been received (for customers with UK invoice addresses, but sending goods overseas, normal payment options will be available)