Headphones & Headsets

From USB call-centre headsets to wireless office models and rugged classroom headphones, we stock audio and communication kit for every setting. Choose a headset when you need a built-in microphone for calls and meetings, or headphones for listening, monitoring and media.

Headphones or a headset?

A headset adds a microphone for two-way calls, so it's the choice for meetings, contact centres and online lessons. Headphones deliver audio only — ideal for listening, audio editing and language labs, where a separate microphone can be added if you occasionally need to speak. If a task involves talking, look at headsets; if it's purely listening, headphones will do the job.

Choosing an office or contact-centre headset

Match the headset to the environment. A noise-cancelling boom mic keeps callers clear of a busy floor, while the wearing style depends on the role:

• Mono (one ear) keeps you aware of colleagues — good for reception and supervisors.
• Stereo (both ears) blocks distraction — better for concentration on noisy floors.
• Teams or Zoom users: choose a model certified for your platform so mute and answer controls work from the headset.

For full meeting rooms, pair headsets with the right conferencing & collaboration kit and a webcam for a complete video-call setup.

Wired or wireless?

Wired USB headsets are plug-and-play and never need charging, which suits fixed desks, shared stations and class sets. Wireless Bluetooth and DECT headsets let people move around — ideal for hybrid workers who split time between laptop, mobile and meeting rooms, and DECT models can connect to a compatible desk phone or VoIP system. Just check battery life covers a full shift.

Headphones for the classroom

For computer suites and language labs, prioritise durability, wipe-clean ear pads for shared use, and volume limiting to help protect younger pupils' hearing. Wired sets are usually simplest for a class because there's nothing to charge. Where audio needs to reach the whole room rather than one listener, our speakers & accessories range covers it.

Brands we stock

Our range centres on the names built for business and unified communications — Jabra, HP Poly, Logitech and BlueParrott — alongside selected consumer audio. See the full line-up on the brands page.

Frequently asked questions

Is a headset the same as headphones?

No. A headset has a built-in microphone for two-way calls; headphones play audio only. Choose a headset for meetings and calls, headphones for listening.

Should I choose a wired or wireless headset?

Wired USB models never need charging and suit fixed or shared desks; wireless Bluetooth and DECT models let you move around, which suits hybrid working. Check battery life covers your shift.

What does a Teams-certified headset mean?

It means the headset is tested for call quality on Microsoft Teams and its controls work natively in the app — the safest choice for teams that live in Teams meetings.

Mono or stereo for a contact centre?

Stereo helps agents focus in a noisy room; mono keeps one ear on colleagues. Concentration-heavy roles suit stereo, front-of-house and supervisor roles often prefer mono.

Which headphones are best for a classroom?

Durable, wipe-clean models with volume limiting to protect younger pupils' hearing. For shared computer suites, wired sets are simplest as there's nothing to charge.