All goods are sold at Rapid with a 365-day warranty. We guarantee that when you buy goods from Rapid they will be free from material defects in design, materials or workmanship for 12 months from the time of purchase.
We will honour this warranty if:
- We are notified in writing promptly
- The defective goods are returned to us suitably packed, with carriage prepaid and accompanied with your proof of purchase
- The defects have not been caused by misuse, neglect, method of storage, faulty installation, handling, testing or repair, alteration or accident
If the above conditions are met, Rapid will accept responsibility for replacing or repairing the goods or issuing a credit.
Full details of our 365-day warranty can be found in our Terms & Conditions.