Inbound Sales Advisor - Maternity Cover on a 6 - 9 month contract

Salary: Grade 3: Salary range £13,033 to £17,177, dependent upon experience
Full time, 40 hours a week, working within a rota covering 8.00am to 8.00pm (one hour lunch break), Monday to Friday. (Late shift every 4 weeks)
Working within the Inbound Sales Department, responsible to the Inbound Sales Manager

The Inbound Sales Department focuses on handling all inbound customer calls quickly and efficiently, processing orders and increasing sales via uplink selling and proactive activity.

Main Responsibility

You will be responsible for processing all telephone and off-line orders for direct entry onto our computer system and dealing with various issues and queries such as progressing orders and liaising with other departments. You will have the ability to communicate at all levels and be able to demonstrate knowledge of customer service at the highest levels. Quality of service is key to the role, as is the ability to work under pressure with a positive attitude. Essential elements of this telephone-based role are speed of data entry, accuracy and ability to encourage customers to take up our offers and promotions.

Previous experience is an advantage.

Key Tasks

• Quick and accurate keyboard skills
• Excellent telephone manner
• Computer literate
• Good inter-personal skills, as the successful candidate will be working within a team, and liaising with internal/external customers
• Positive can-do attitude, especially regarding involvement in product promotions
• Flexibility
• Willingness to progress

Or call the Rapid Recruitment Line on Colchester (01206) 838000, email your c.v. to recruitment@rapidelec.co.uk

Technical Sales

Salary: on application
Full time, permanent position
Responsible to the Head of Sales and Marketing

Exciting opportunities have arisen within the company for Technical Sales professionals. As members of a dedicated team you will be using your technical knowledge of electronic components and electrical products to drive sales to new and established customers.

Reporting directly to the Head of Sales and Marketing, your primary responsibility will be to increase sales through providing a high level of technical advice and support through regular visits to customers. This role is remotely based.

Key Tasks

• Provide pre-sales and after-sales support, advice and technical information about new and existing products
• Create, develop & manage long term relationships with customers, including making regular customer visits
• Research new and forthcoming products and applications
• Communicate confidently with key customers such as design engineers, technicians and manufacturing/assembly managers
• Analyse customer data and product requirements
• Have a pro-active approach, identifying new sales opportunities within new and existing accounts
• Manage and maintain KPIs and sales targets to demonstrate adherence to business goals and ambitions
• Work closely with sales, technical and procurement teams
• Contribute to in-house training and education about new products

Key Skills

• Candidates must have extensive knowledge and practical experience of electronic components, design engineering & electronic circuitry
• Excellent communication skills, oral and written
• Able to work under pressure
• Previous sales & technical experience
• Excellent customer-facing skills

Or call the Rapid Recruitment Line on Colchester (01206) 838000, email your c.v. to recruitment@rapidelec.co.uk

Direct Marketing Manager

Salary on application
Full time, permanent position
Responsible to the Head of Sales and Marketing

A strong record of success will be prerequisite to be considered for this newly created role within our expanding organisation. You will be responsible for devising, implementing and maintaining Direct Marketing and Brand Strategy leading the organisation to increased sales and financial growth. A solid grounding in dynamic direct and multi channel marketing is essential along with experience of B2B and B2C marketing. An extensive product range brings huge opportunities for marketing and your creativity and flair will maximise every opportunity to promote these products.

Strong communication skills will be paramount in being able to influence and build relationships across internal departments as well as conveying business strategy to customers and suppliers.

A results driven individual will thrive with the challenges provided within this role as it is imperative results are achieved to maintain momentum and drive the business forward. You will interpret the strategy from vision to implementation.

Key Result Areas

• Building brand awareness and measuring resultant commercial success.
• Enhance and mentor team to achieve results. Building a strong team spirit and enthusiasm to succeed.
• Focus on branch and product position and deliver benefits to relevant sectors by repositioning the organisations 'all for one' model to a segmented offering by customer group.
• Adhering to budgets and maximising cost vs benefit.
• Drive incremental growth through web.
• Achieve growth from widening the organisation’s market space through new digital media platforms.
• Devise a strategy to ensure active customer numbers increase month on month.

Please forward your CV to info@cottrellmoore.co.uk if you feel you have what it takes to make a difference to our organisation.