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At Rapid we have been helping people to create great careers for themselves since 1979. We are a growing company with the opportunity for you to make a difference, and we are ready to reward you for your achievements. New opportunities are available across our business for talented, motivated, customer-focused individuals in roles spread throughout Product Management, Procurement, Sales and Digital Marketing.
Our working environment rewards people who bring innovation and creativity to their roles, work well with others inside and outside of the organisation and are committed to delivering the highest quality service to our customers. We expect you to embrace our Core Values - having a great attitude, being successful, acting in a professional way and adopting a ‘be better’ mindset. You will benefit from a culture of ongoing professional development with all the advantages of a dynamic, successful organisation. Hear some of our staff’s views on what they enjoy about working for Rapid.
Rapid is an Equal Opportunities employer.
Browse our current vacancies below.
Salary range TBC – dependent upon experience
Reporting to: UK Channel Manager
The Trade Counter Supervisor is an energetic and focused person who works with care and pride.
Customer and local market awareness is key to drive growth in Rapid’s Trade Counter. The main focus is to attract local businesses to utilise the products and value-added services provided by the Trade Counter.
The Trade Counter Supervisor will support the UK Channel manager to drive the sales strategies and take ownership for all tasks associated with the proﬁtable growth of the store. They will lead and motivate a dedicated team of store assistants and ensure the store’s products, services and marketing is correct for the local market, building positive relationships with customers, ensuring their needs and requirements are maximised. There will be opportunities to gain greater managerial experience as the role develops.
The Trade Counter Supervisor is responsible for the creation and delivery of the Trade Counter's sales and marketing activity plan, meeting revenue and proﬁt growth targets in line with company objectives.
The Trade Counter Supervisor has one full time Trade Counter assistant who reports into them, and is also responsible for all staff members who work occasional shifts at peak times, holiday cover and Saturdays. The long term strategy and expectation will be for the Trade Counter Supervisor to recruit further members to the team in line with the anticipated growth of the store.
• Bring energy to the team every day
• Motivate and inspire others with a positive outlook
• Build meaningful relationships with colleagues and contacts
• Address problems in a positive way
• Listen carefully, reflect and think broadly, with agility
• Prioritise own workload and be proactive in the pursuit of goals
• Accountable for own performance delivering business goals over personal gain
• Always set expectations and dependencies and deliver to them
• Diligent approach to the detail butr not losing sight of the objectives
• Maintain a work/life balance and not be easily distracted
• Always punctual with a professional approach
• Dependable due to reiability, flexibility and integrity
• Exceed both customer and colleagues expectations
• Proactively communicate internally to enhance the success of our own common goals
• Take pride in sharing your, or Rapid's success externally
• A high degree of learning ability and drive and ambition to succeed
• Confident and can articulate strengths and development areas
• Listen well to constructive feedback from line manager and give feedback with good intent
• Positive attitude towards shared goals and set challenging personal objectives
• Constantly look for innovative working practices and proccesses
• Belief in the ability for new technology to improve our environment and wellbeing
“I've been working at Rapid for six months and enjoy my work very much. The environment is fast paced, friendly and supportive with opportunities to progress in both the warehouse and sales/support departments” – Steve Short, Warehouse
“Defining Rapid in one word is Teamwork. If it wasn't for the hardworking and efficient colleagues around me then working at Rapid wouldn't be such the pleasure it is! With the determination and support from all employees Rapid wouldn't function at its best.
Having worked at Rapid for nearly 10 years I have seen many changes, but there's one thing for sure, Rapid will continue to strive to do its best!” - Amie Davies, Inbound Sales
“They say time flies when you’re having fun and that certainly is the case for me in my role as Rapid’s Central and Southern Area Account Manager. There are just not enough hours in the day to do everything I want to do!
I love my job, visiting and talking to customers, solving their design problems, discussing projects, pricing and finding out what new products we can introduce. It is interesting, challenging and a lot of fun. I am on the road most of the time but I am supported by an amazing team at Rapid HQ.” – Elise Atkinson, Field Sales
Teamwork. Enjoyment. Motivation. Positivity. Just some of the feedback from Rapid's staff who took part in a series of Core Values workshops during the autumn.
The workshops were organised to give employees a greater understanding and appreciation of the company's Core Values - "Great attitude", "Be successful", "In a professional way" and "With a 'Be Better' Mindset" - which were launched earlier in 2017. Each session saw around 12 members of staff from different departments participating in a series of collaborative exercises, with the emphasis very much on fun, teamwork and getting to know each other more.
Staff explored the ideas underlying each of the Core Values, how the attitudes and behaviours could be incorporated into their everyday working lives and how the values shape company culture. Staff were asked to leave feedback on the sessions and their comments reveal how enjoyable and beneficial they found them to be. Aside from a polite 'hello' or 'goodbye', many employees may never have previously spoken to the colleagues they worked with during their session. But they left saying things like "We are not little teams but one big team", "Now I understand what core values mean."
If there were sweets and biscuits involved then they played a useful role!
Denise Bird, Rapid's HR manager and Core Values co-ordinator, said: "I have thoroughly enjoyed these workshops over the past four weeks. It was great to see people from different areas interacting together and getting to know each other better, sharing ideas and discussing what Core Values mean to them."
The Core Values programme will be developed further in 2018. For more information about Rapid's Core Values see the section above.